We value your satisfaction and aim to make our return process as clear as possible. Please note that you have 7 days from the date of delivery to return items such as balms, deodorants, and sunscreen. However, certain products, including lip balm and soap, are non-returnable due to hygiene reasons. If you wish to proceed with a return, kindly be aware that customers are responsible for covering the return shipping costs. For any questions or further assistance, feel free to contact us through the contact form above. Thank you for understanding!